Frequently Asked Questions

About Konfig

Who started Konfig and why?

Who started Konfig and why?

Who started Konfig and why?

How is Konfig different from other configurator platforms?

How is Konfig different from other configurator platforms?

How is Konfig different from other configurator platforms?

Are you guys actually fans of the brands you work with?

Are you guys actually fans of the brands you work with?

Are you guys actually fans of the brands you work with?

Getting Started

What kinds of brands are a good fit for Konfig?

What kinds of brands are a good fit for Konfig?

What kinds of brands are a good fit for Konfig?

We're a small brand just starting out. Can we still work with you?

We're a small brand just starting out. Can we still work with you?

We're a small brand just starting out. Can we still work with you?

What if we don't have 3D models yet?

What if we don't have 3D models yet?

What if we don't have 3D models yet?

How long does it take to launch a configurator?

How long does it take to launch a configurator?

How long does it take to launch a configurator?

Technical Questions

How does the configurator integrate with our website?

How does the configurator integrate with our website?

How does the configurator integrate with our website?

Will it work on mobile?

Will it work on mobile?

Will it work on mobile?

What about performance? Will it slow down our site?

What about performance? Will it slow down our site?

What about performance? Will it slow down our site?

Can it connect to our CRM/ERP/inventory system?

Can it connect to our CRM/ERP/inventory system?

Can it connect to our CRM/ERP/inventory system?

What if we need AR/VR capabilities?

What if we need AR/VR capabilities?

What if we need AR/VR capabilities?

How do you handle different materials and finishes?

How do you handle different materials and finishes?

How do you handle different materials and finishes?

Process & Working Together

How do you learn about our products?

How do you learn about our products?

How do you learn about our products?

Can we make changes after launch?

Can we make changes after launch?

Can we make changes after launch?

What kind of support do you provide?

What kind of support do you provide?

What kind of support do you provide?

Do you work with agencies?

Do you work with agencies?

Do you work with agencies?

What if we want to add new products or options later?

What if we want to add new products or options later?

What if we want to add new products or options later?

Pricing & Business

How much does this cost?

How much does this cost?

How much does this cost?

Why isn't there a free trial?

Why isn't there a free trial?

Why isn't there a free trial?

Can we pay per sale/commission instead?

Can we pay per sale/commission instead?

Can we pay per sale/commission instead?

What if we're not happy with the results?

What if we're not happy with the results?

What if we're not happy with the results?

Do you ever turn down projects?

Do you ever turn down projects?

Do you ever turn down projects?

Results & Impact

What kind of results do your clients see?

What kind of results do your clients see?

What kind of results do your clients see?

How do you measure success?

How do you measure success?

How do you measure success?

Can you guarantee increased sales?

Can you guarantee increased sales?

Can you guarantee increased sales?

What if we're not happy with the results?

What if we're not happy with the results?

What if we're not happy with the results?

Leads & Customer Capture

How do customers save or share their configurations?

How do customers save or share their configurations?

How do customers save or share their configurations?

How does lead capture work?

How does lead capture work?

How does lead capture work?

Where do the leads go?

Where do the leads go?

Where do the leads go?

What information do you capture?

What information do you capture?

What information do you capture?

Can customers get quotes through the configurator?

Can customers get quotes through the configurator?

Can customers get quotes through the configurator?

Do you track what people configure but don't submit?

Do you track what people configure but don't submit?

Do you track what people configure but don't submit?

Misc.

Do you ever get to see the actual products?

Do you ever get to see the actual products?

Do you ever get to see the actual products?

Can we visit your office?

Can we visit your office?

Can we visit your office?

What if we're building something secret/unreleased?

What if we're building something secret/unreleased?

What if we're building something secret/unreleased?

How do we start a conversation?

Getting in Touch

Getting in Touch

Getting in Touch

What information do you need from us?

What information do you need from us?

What information do you need from us?

How quickly do you respond?

How quickly do you respond?

How quickly do you respond?

What if we're not sure we're ready?

What if we're not sure we're ready?

What if we're not sure we're ready?

Can you sign an NDA?

Can you sign an NDA?

Can you sign an NDA?

Schedule Introduction

Schedule Introduction

Schedule Introduction